Shipping, Returns & Refund Policy

At Raymi’s Touch Esthetics, every product and treatment is thoughtfully selected to support your skin health and deliver a quality experience. Please review our policies before making a purchase or reserving a service.

Skincare Purchases

All skincare purchases are considered final sale. To maintain the quality, safety, and integrity of our products, we are unable to accept returns or exchanges on products that have been opened or used.

Shipping & Delivery

Once your order has been processed and shipped, tracking information will be sent to the email address provided at checkout.

Please note that once a package has been handed over to USPS, Raymi’s Touch Esthetics cannot be held responsible for packages that are lost, stolen, or misplaced during transit. Any delivery concerns or missing packages should be addressed directly with the shipping carrier.

If you receive an incorrect or damaged product, please contact raymistouch@gmail.com within 3 days of delivery. Be sure to include your order number and clear photos so we can review the issue and assist you accordingly.

Booking a treatment or service? See our service policies.

We appreciate your understanding and cooperation. These policies allow us to maintain the quality, professionalism, and personalized care you can expect from Raymi’s Touch Esthetics.